Computer Repair F.A.Q.


What kind of computers does CNC repair?
  •     Desktops and Laptops running Windows, Mac OSX, Linux. We also offer support for most, and hardware repair for some, smartphones and tablets.
What is online remote computer support?
  •     Online remote computer support is, essentially, the technician logging on via the internet to your pc, allowing him to see what you're seeing fix the problem remotely. This solution is great for software fixes or configuration changes. Also, our reomte services are available globally, so no matter where travel takes our customers, we're a phone call away. (Notice: If the problem is device related, this method will not be useful.)
What can CNC help solve/prevent?
  •      We remove all Spyware/Malware, fixing the Sluggish Performance and/or Software/Driver issues etc..
  •      We install software that will defend your computer against any future threats.  
  •      Designed to increase access speed by rearranging files stored on a disk to occupy contiguous storage locations, a technique called defragmentation minimizes head travel, which reduces the time it takes to read files from and write files to the disk. This can vastly improve the performance of most computers prior, even, to virus removal.
 How did I get a virus?
  •     If you have a computer that is connected to the internet, you're going to be exposed to a virus from time to time. Of course, there are sites and infections that can be emailed that are good to stay away from, but virus can come from attacks on legitimate websites, or can jump over from another computer connected to the same internet connection. Never fear, we're able to remove most viruses in under an hour, and equip our customers with reliable antivirus software.
I'm pretty sure my computer is broken.. any tips on what to do?
  •     Give us a call! If it is something that we can fix through our remote support, you may not need to leave where you are at all! Often, we are able to recommend a solution, send instructions, or walk customers through a basic correction over the phone. Contact us to set up an appointment.
How long will it take for you to fix my computer?
  •    Most virus removal services can be done within 48-hours and data recovery varies depending on the extent of the damage done to the drive.
Can CNC sell me a new computer?
  •     Yes! We highly recommend MSi and Lenovo brand desktop and laptop computers. After a few short questions, we will be able to help you determine what kind of computer is the best fit for you. Contact us today for a free estimate.
  •     Before you take it home, we'll optimize your system to run at lightning fast speeds!
  •     MS Office, Adobe programs, Anti-Virus Software or any other additions available.
Do you do network configuration?
  •      Yes. Whether it's for your home office, your office, or just your home, CNC can help. We service, repair and configure Windows and Apple based networks, Wireless Routers, Modems, Shared Network Drives/Folders, and Networked Printers
 Is your work guranteed?
  •     Yes. Our work is 100% gaurenteed. If there is ever a problem, question, or concern about any product purchased, or item repaired at Computer Network Center, we're here to make it right.